Walmart’s new robots are loved by staff—and ignored by customers

Walmart’s new robots are loved by staff—and ignored by customers, by Erin Winick.

Bossa Nova’s robots are able to perform tasks such as identifying when items are out of stock, locating incorrect prices, and detecting wrong or missing labels.

[Martin Hitch, chief business officer at Bossa Nova:]

“When we first deployed a robot in a store, the associates were the people that understood it first. This boring, repetitive task of scanning the shelves—we have yet to meet someone who has liked to do that. Employees instantly become the advocates for the robot.”

Check this out, because they’ll be turning up in supermarkets before long: